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Get Started
Whether you're ready for a new pump or just looking to check your coverage, everything you need is right here.
Follow these simple steps and we will coordinate with your healthcare provider and/or local diabetes education center to help set you up with an insulin pump.
Need assistance? Please call our bilingual Customer Support Team at (833) 509-3598.
Download and print the Patient Information / Assignment of Benefits Form.
Email the form to Tandem Diabetes Care Canada at BenefitsCanada@TandemDiabetes.com or fax to (833)509-3599
Tandem Diabetes Care Canada Attn: Customer Sales Support 675 Cochrane Drive, East Tower, 6th Floor Markham, ON, L3R 0B8, Canada
A Tandem representative will contact you within two business days to confirm your information. When you are ready to order a Tandem insulin pump, we will work with your healthcare provider to complete the necessary paperwork. A Tandem representative will provide you with regular status updates.