Tech Tips

These articles are designed to help you get the most from your diabetes management technology, including software updates and travel tips.

Customer Technical Support Specialists share what it’s like to work at Tandem

Customer Technical Support Specialists at Tandem respond to and manage technical support calls and emails, helping troubleshoot issues for pump users and their families. They investigate problems on an individual basis, thoroughly document each issue, and collaborate with Tandem field representatives across the country to ensure that each patient receives a timely and satisfactory resolution. They are also customer advocates who represent the customer’s needs internally. They’re looking to grow their team.
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How to Protect your Insulin Pump and Accessories from Cold Weather

The outdoor adventure crew at Connected in Motion has a few general suggestions that you can use, which may help keep your insulin safe when you are out in the cold this winter. And remember, Tandem insulin pumps are the only pumps with a temperature sensor that will warn you when the temperature inside the pump has reached a level that may have compromised the insulin in the cartridge.
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Extend your holiday meal coverage with the Extended Bolus feature

One of the most notable differences between insulin pump therapy and multiple daily injections is the ability to deliver an insulin bolus over an extended period of time. This can provide a great deal of flexibility and control when eating certain types of food, as well as when you’re eating over a longer period of time.
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Tandem Pump Users Share Charging Preferences

In honor of Earth Day we asked 1,456 of our customers how and when they preferred to recharge their pumps. This is what we learned.
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From time to time, we may pass along suggestions, tips, or information about other Tandem Diabetes Care insulin pump user experiences or approaches to the management of diabetes. Please note individual symptoms, situations, circumstances, and results may vary. Please consult your physician or qualified healthcare provider regarding your condition and appropriate medical treatment. Please read the Important Safety Information before using our products.

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Tech Tips

Customer Technical Support Specialists share what it’s like to work at Tandem

How to Protect your Insulin Pump and Accessories from Cold Weather

Extend your holiday meal coverage with the Extended Bolus feature

Tandem Pump Users Share Charging Preferences

About Tandem

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